Property Management
Hanoi Property Management for Foreign Owners
Full-service apartment management for absentee investors who own property in Hanoi but live in Hong Kong, Singapore, Taiwan, Korea, or anywhere overseas.
Who This Service Is For
Cozyhome’s property management service is designed specifically for foreign investors who own a Hanoi apartment but live overseas. You do not need to be in Vietnam to run your investment well — that is exactly what we are here for.
You are the right fit if:
- You own a Hanoi apartment but live in Hong Kong, Singapore, Taiwan, Korea, or elsewhere overseas
- You want rent collected and reported in English each month
- You need a local team to handle tenants, maintenance, and admin without you being there
- You want full transparency on every expense before money is spent
- You communicate primarily via WhatsApp, Telegram, or Email
Common problems we solve:
- No reliable local contact for tenant issues
- Repairs approved without your knowledge
- Rent collected informally with no paper trail
- Vacancy with no plan to re-let
- No English reporting on income and expenses
- Language barrier with local contractors and tenants
What Cozyhome Manages For You
We act as your operating team in Hanoi. From the moment your tenant moves in to the monthly report in your inbox, we handle every detail.
Tenant Management
- Tenant sourcing and advertising
- Tenant screening and background review
- Lease preparation and coordination
- Move-in and move-out inspection
- Ongoing tenant communication
- Lease renewal handling
Financial Management
- Monthly rent tracking
- Expense documentation
- Monthly English financial report
- Owner approval before major spend
- Rental income remittance coordination
- All receipts and invoices on file
Property Operations
- Maintenance request handling
- Trusted contractor coordination
- Quarterly property inspections
- Inspection photo reports
- Utility and admin bill management
- Emergency issue escalation
Your Monthly Owner Report
Every month you receive a clear English summary of your Hanoi apartment’s performance. No vague updates — just documented facts you can act on.
Report includes:
- Rent received this month
- Expenses paid (itemized)
- Maintenance notes and photos if applicable
- Net income summary
- Upcoming items requiring owner decision
- Tenancy status and lease timeline
Delivered via:
- Email (PDF or summary)
- WhatsApp or Telegram message
- Zoom call available on request
How Remote Management Works
You do not need to fly to Hanoi to manage your investment. Here is how Cozyhome keeps you in control from wherever you are.
- Free consultation — We understand your property, current situation, and goals.
- Property onboarding — Document handover, condition baseline, key handover, communication channel setup.
- Tenant setup — Source or onboard existing tenant, lease coordination, deposit handling.
- Monthly management — Rent tracking, maintenance, utilities, tenant communication.
- Monthly report — English summary delivered to your inbox or messaging app.
- Owner decisions — You approve major expenses. Routine items handled within agreed threshold.
- Quarterly inspection — Property condition reviewed, photos sent, issues flagged.
Why Foreign Owners Choose Cozyhome
English-first communication
All reporting, updates, and coordination are in English. You never have to translate or guess what is happening with your property.
Transparent expenses
Every cost is documented with receipts. Major repairs require your approval before work begins. No surprise deductions from your rental income.
Multi-market experience
We work with investors from Hong Kong, Singapore, Taiwan, Korea, and beyond. We understand what overseas owners need and how to communicate across time zones.
Ready to Hand Over the Keys?
Tell us about your Hanoi apartment. We will review your situation and recommend the right management approach — no obligation.