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Property Management

Hanoi property management
for foreign owners.

Full-service apartment management for absentee investors who own property in Hanoi but live in Hong Kong, Singapore, Taiwan, Korea, or anywhere overseas.

Who This Service Is For

Designed for owners who live overseas.

You do not need to be in Vietnam to run your investment well — that is exactly what we are here for.

You are the right fit if

  • You own a Hanoi apartment but live in Hong Kong, Singapore, Taiwan, Korea, or elsewhere overseas
  • You want rent collected and reported in English each month
  • You need a local team to handle tenants, maintenance, and admin without you being there
  • You want full transparency on every expense before money is spent
  • You communicate primarily via WhatsApp, Telegram, or Email

Common problems we solve

  • ×No reliable local contact for tenant issues
  • ×Repairs approved without your knowledge
  • ×Rent collected informally with no paper trail
  • ×Vacancy with no plan to re-let
  • ×No English reporting on income and expenses
  • ×Language barrier with local contractors and tenants
What We Manage

We act as your operating team in Hanoi.

From the moment your tenant moves in to the monthly report in your inbox, we handle every detail.

Tenant Management

  • Tenant sourcing and advertising
  • Screening and background review
  • Lease preparation and coordination
  • Move-in and move-out inspection
  • Ongoing tenant communication
  • Lease renewal handling

Financial Management

  • Monthly rent tracking
  • Expense documentation
  • Monthly English financial report
  • Owner approval before major spend
  • Rental income remittance
  • All receipts and invoices on file

Property Operations

  • Maintenance request handling
  • Trusted contractor coordination
  • Quarterly property inspections
  • Inspection photo reports
  • Utility and admin bill management
  • Emergency issue escalation
Your Monthly Owner Report

Documented facts, not vague updates.

Every month you receive a clear English summary of your apartment’s performance.

Report includes

  • Rent received this month
  • Expenses paid (itemized)
  • Maintenance notes and photos
  • Net income summary
  • Items needing owner decision
  • Tenancy status and lease timeline

Delivered via

  • Email (PDF or summary)
  • WhatsApp or Telegram message
  • Zoom call available on request
How Remote Management Works

You stay in control from anywhere.

Free consultation

We understand your property, current situation, and goals.

Property onboarding

Document handover, condition baseline, keys, and communication channel setup.

Tenant setup

Source or onboard existing tenant, lease coordination, deposit handling.

Monthly management

Rent tracking, maintenance, utilities, and tenant communication.

Monthly report

English summary delivered to your inbox or messaging app.

Quarterly inspection

Property reviewed, photos sent, issues flagged early.

Why Foreign Owners Choose Cozyhome

Reliable, transparent, and fluent in your language.

English-first communication

All reporting, updates, and coordination are in English. You never have to translate or guess what is happening with your property.

Transparent expenses

Every cost is documented with receipts. Major repairs require your approval before work begins. No surprise deductions.

Multi-market experience

We work with investors from Hong Kong, Singapore, Taiwan, Korea, and beyond — and know how to communicate across time zones.

Ready to Hand Over the Keys?

Tell us about your Hanoi apartment.

We will review your situation and recommend the right management approach — no obligation.

Start With a Free Consultation